Who we are
This website is operated and owned by CITIPRO WORLD™.

Domain Ownership
The following domains: citi.pro, citipro.news, citipro.link and citipro.support are all owned and operated by the same entity ("CITIPRO WORLD™ Company" or "We"). Any reference to CITIPRO WORLD™ on any of these domains refers to the same company and entity. Users accessing any of these domains should be aware that they are interacting with platforms under the unified ownership and management of CITIPRO WORLD™ Company. All terms, policies, and conditions set forth on one domain generally apply across all the aforementioned domains unless otherwise specified.

Data Use Protection and Sharing
All data and content submitted by users through any available forms on this website will be stored and processed for communication and marketing purposes by CITIPRO WORLD™. We commit to the utmost standards of confidentiality and ensure that your data will not be sold to other parties. In certain instances, if necessitated by the nature of our services, some of your data might be shared with third-party service providers. This sharing is done strictly for the purpose of content delivery and to enhance your experience with our website and services. Any third-party service provider with whom we share data is vetted for their data protection standards and is bound by agreement to uphold the same high standards of data confidentiality and protection that we maintain. By using this website, you expressly consent to this use and sharing of your data as outlined above.

Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Google Cloud Console
Our website and services utilize the Google Cloud Console, part of the Google Cloud Platform provided by Google Inc. ("Google"). Google Cloud Console allows us to manage, monitor, and administer resources and solutions within the Google Cloud environment. Through this service, we access various tools and services to enhance, optimize, and maintain our web services and backend infrastructure.
Although we use Google Cloud Console, it's important to note that Google maintains a robust security and privacy program to protect user data and ensures compliance with international data protection laws. We do not have access to individual users' private information through the Google Cloud Console beyond what is necessary for our operations and service delivery. All the data processed and stored via the Google Cloud Platform is subject to the terms and protections offered by Google’s Privacy Policy and Google Cloud’s terms of service.
By using our website and services, you acknowledge and agree that we use the Google Cloud Console to ensure optimal performance, security, and service delivery. You further understand that the data processing and storage practices associated with Google Cloud Platform adhere to strict industry standards and regulations.

Google Search Console
Our website utilizes Google Search Console, a web service provided by Google Inc. ("Google"). Google Search Console allows us to monitor and manage our site's presence in Google Search results. The service helps us understand how users interact with our website, providing insights into search query data, click-through rates, and other relevant information to optimize our content for both users and search engines. No personal data of individual users is shared with us through Google Search Console. For more about how Google handles data, please refer to Google’s Privacy Policy.

Google Analytics
Our website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States. This information is used to evaluate the use of our website, to compile reports on website activities and to provide other services related to website and internet use. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: Google Analytics Opt-out Browser Add-on. For more information on terms of use and data protection, please visit Google Analytics Terms of Service or Google's Privacy Policy.

Google Tag Manager
Our website uses Google Tag Manager, a service by Google Inc. ("Google"). This service allows website tags to be managed through an interface. Google Tag Manager only deploys tags. This means: no cookies are used, and no personal data is collected. Google Tag Manager triggers other tags, which might collect data. However, Google Tag Manager does not access this data. If deactivation has been made at the domain or cookie level, it will remain in effect for all tracking tags implemented with Google Tag Manager. For more details about Google Tag Manager's privacy practices, please refer to their information page: Google Tag Manager Use Policy.

Cloudflare
Our website uses features of Cloudflare Inc. ("Cloudflare"). Cloudflare is a web performance and security company that provides content delivery network services, DDoS mitigation, and distributed domain name server services. Its features help to optimize the speed and security of our website. To provide these features, Cloudflare may collect information about your interactions with our website, including logging your IP address. This data is used for optimization and security purposes. For more information about Cloudflare's data processing, please visit Cloudflare’s Privacy Policy.

Mailgun
We utilize Mailgun, a service provided by Mailgun Technologies Inc., for email delivery and management. Mailgun assists us in sending, receiving, and tracking emails related to our website's services, communications, and operations. When you interact with our website and opt-in to our email communications, Mailgun may process your email address and other related data to ensure the efficient delivery of emails. The information used and processed by Mailgun is for the sole purpose of providing email communication services and ensuring the security and integrity of those communications. For further details on how Mailgun processes and protects data, please refer to Mailgun’s Privacy Policy.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with
If you request a password reset, your IP address will be included in the reset email.

How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent
Comments may be checked through an automated spam detection service.

Refunds
All sales of digital products, courses, support, and investment packages are final and non-refundable as they are instantly accessible upon purchase. Due to the digital nature of our products and the immediate availability of course materials and support services, we cannot offer any refunds or exchanges. We strongly encourage customers to utilize the 15-day trial period available for our digital products to assess their suitability and performance. During this trial, you have full access to the product’s features, allowing you to make an informed decision before purchasing a license. Please note that after the 15-day trial, the product will automatically delete itself from your system, requiring a license purchase for further use. Investment packages, which are contributions towards the development of our products, are also non-refundable, as they directly fund the innovation and enhancement of our product lineup. Please ensure you have reviewed all product information and utilized the trial period to confirm the product meets your needs, as once a purchase is made, no refunds will be issued.

Copyright
All content, designs, graphics, pictures, and other materials on this website, as well as the CITIPRO WORLD™ trademark, logo, and brand, are the exclusive property of CITIPRO WORLD™ and are protected under international copyright laws and treaties. No part of the content, designs, or materials may be reproduced, downloaded, disseminated, published, or transferred, in any form or by any means, without the prior written permission of CITIPRO WORLD™. Any unauthorised use of the CITIPRO WORLD™ materials, content, or brand is strictly prohibited and may lead to legal actions. Users of this website may download or print one copy of any and all materials on the site for personal, non-commercial use, provided that they do not modify or alter the materials in any way, nor delete or change any copyright or trademark notice. Content on this site is provided for lawful purposes only.

LAST EDIT: 14/11/2023